Frequently Asked Questions

General

GivingBlox charges no application fees! That's right, no monthly subscription fee and no application fee on transactions. Instead, we allow donors to provide an optional tip to GivingBlox to cover costs and to support our nonprofit partnerships. We won't ask you for a credit card, and you can register and begin configuring your account today for free.

Payment processing fees - These fees are collected by Stripe or PayPal (our payment providers). If you are a registered nonprofit, you may qualify to request a reduced non-profit rate for most card transactions. There are exceptions for international cards and currency conversion. More information on Stripe fees can be found at here, and more information on PayPal fees can be found at here. It is your responsibility to fully understand the Stripe and PayPal fee models, as we have no control over those fees.

GivingBlox is a PCI compliant payment gateway through it's partnerships with Stripe and PayPal. We never see or directly handle or store payment information, but rather it is routed through secure channels directly to Stripe or PayPal.

Charity Crowdfunders

GivingBlox Charity Crowdfunders are a way for you to raise money for your favorite eligible charity with ease. Simply pick the charity, configure your game, and share it with your friends and family. We'll take care of all of the payment logistics and make sure your charity gets all funds and detailed reporting directly routed to them.

Charities are given the option to register for an account in order to accept payouts directly from GivingBlox. In the event that a charity elects not to create an account, a paper check is sent directly to the registered headquarters of the nonprofit. In either case, the full amount of all donations along with a detailed report of individual donations is provided to the charity.

Payouts are processed within 30 days of the close of each month, whether thats an electronic distribution or a paper check being sent out. Electronic transfers and mailed checks may take 2-7 days to complete/arrive. Checks are only sent out once a nonprofit has accumulated at least $10 in donations.

GivingBlox charges no application fees! That's right, no monthly subscription fee and no application fee on transactions. Instead, we allow donors to provide an optional tip to GivingBlox to cover costs and to support our nonprofit partnerships.

Payment processing fees - These fees are collected by Stripe or PayPal (our payment providers). The fee is commonly 2.9% + 30 cents per transaction for most types of credit/debit cards. The fees are deducted from each donation before it is sent to the charity.

Eligible nonprofits include U.S. based federally recognized and exempt 501(c)(3) charities in good standing. Charities have the option to opt out of GivingBlox fundraising, in which case they become ineligible for any future fundraising through GivingBlox.

When a donor makes a donation to a Charity Crowdfunder, they immediately receive an email receipt from GivingBlox, with the name of the charity, it's EIN, and the amount donated clearly listed. This receipt is a confirmation of your donation and may be used for tax purposes.

Your credit card statement may show a charge from "GivingBlox", simply because we are the payment intermediate. It does not indicate that your donation was retained by GivingBlox. Your email receipt clearely indicates the charity that you donated to and the actual destination of your donation.

Contact GivingBlox support at info@givingblox.com and we'll walk you through the steps of opting out. Upon opting out, no new donations will be accepted for any active Charity Crowdfunders, and no new Charity Crowdfunders can be created for your charity. However, any donations that have been collected to the date of opt out will still be distributed to you.

Standard Accounts

GivingBlox charges no application fees! That's right, no monthly subscription fee and no application fee on transactions. Instead, we allow donors to provide an optional tip to GivingBlox to cover costs and to support our nonprofit partnerships. We won't ask you for a credit card, and you can register and begin configuring your account today for free.

Payment processing fees - These fees are collected by Stripe or PayPal (our payment providers). If you are a registered nonprofit, you may qualify to request a reduced non-profit rate for most card transactions. There are exceptions for international cards and currency conversion. More information on Stripe fees can be found at here, and more information on PayPal fees can be found at here. It is your responsibility to fully understand the Stripe and PayPal fee models, as we have no control over those fees.

No! Nonprofits, businesses, and individuals can all use GivingBlox. When you register or link your free Stripe or PayPal account, you will designate your account type. One perk for nonprofits is that they may qualify for discounted transaction fees. We verify every nonprofit account to ensure that they are legitimate.

We parner with Stripe and PayPal to provide built in payment gateways. As part of the initial setup, you will securely link your organization bank account. Payouts will be directly deposited to your account on a daily, weekly, or monthly basis based on your preference.

Yes, Stripe is built for all kinds of use cases, which includes individuals who may not have a company in their name. When you activate your account, you should select that you are a Individual/Sole proprietor. Stripe's onboarding language is business centric, but we provide some helpful tips for getting your free personal Stripe account setup here. It just takes a few minutes and you'll be on your way to fundraising with GivingBlox!

Don't want to enable platform tips? No problem! You can disable tips in exchange for a small application fee of 5% per transaction. Learn more about how tips work here.

GivingBlox is a PCI compliant payment gateway through it's partnerships with Stripe and PayPal. We never see or directly handle or store payment information, but rather it is routed through secure channels directly to Stripe or PayPal.